Return & Exchange Policy

Return and Refund Policy

At 'yumkars.com', we are committed to ensuring that you are satisfied with your shopping experience. We understand that there may be times when you need to request a refund or exchange for a product you've purchased from us. To make this process as straightforward as possible, we have outlined our Refund & Exchange Policy below.

1. Refund Eligibility:

- To be eligible for a refund, you must request it within 4 days of receiving the product.
- The product must be in its original condition, unused, and in its original packaging.
- Proof of purchase, such as a receipt or order number, is required for all refund requests.

2.Exchange Eligibility:

- We accept exchanges within 4 days of receiving the product.
- The product must be in its original condition, unused, and in its original packaging.
- Proof of purchase, such as a receipt or order number, is required for all exchange requests.

3.Non-Refundable and Non-Exchangeable Items:

- Certain items are non-refundable and non-exchangeable unless they arrive damaged or defective. These may include personalized or custom-made items.
- Perishable goods, such as food items or flowers, are also non-refundable.

4.Refund Process:

- To request a refund, please contact our Customer Support team at +91 7880111678.
- Once your request is approved, you will receive instructions on how to return the product.
- After we receive the returned product and inspect it, we will process your refund within 7 business days. The refund will be issued to the original payment method.

5. Exchange Process:

- To request an exchange, please contact our Customer Support team at +91 7880111678.

- Once your request is approved, you will receive instructions on how to return the product.
- After we receive the returned product and inspect it, we will ship the replacement product to you within 7 business days.

6.Shipping Costs:

- You are responsible for the cost of shipping the product back to us for both refunds and exchanges, unless the product is damaged or defective.7.Damaged or Defective Items:

- If you receive a damaged or defective product, please contact our Customer Support team immediately. We will arrange for a replacement or refund, including covering the return shipping costs.

8. Cancellation Policy:

- You can cancel an order before it has been shipped. Once an order has been shipped, the refund/exchange policy applies.9.Contact Information:

- For any questions or concerns regarding our Refund & Exchange Policy, please contact our Customer Support team at +91 7880111678.

Please review this policy carefully before making a purchase. By shopping with us, you agree to abide by this Refund & Exchange Policy. We reserve the right to amend this policy at any time, and any changes will be posted on our website.

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